spiel
Privacy Policy
Below you will find information regarding the processing of your personal data by Spiel sp. z o.o. in connection with your use of our services, in particular when you use our websites or visit our social media profiles, contact us by email, telephone or via a contact form, take part in events organised by us (including training sessions, competitions or webinars), use the products and services we offer, or establish a business relationship with us (for example as a business partner or their representative).
You can find more information about cookies and similar technologies in our Cookie Policy, where you can also manage your preferences.


1. Controller of personal data
Spiel sp. z o.o., with its registered office in Gliwice (KRS: 0001143821), is the Controller of your personal data.
You can contact us:
  • in writing at: ul. Dolnych Wałów 8, 44-100 Gliwice, Poland
  • by email: office@spiel.ac

2. How we process your personal data
We process your personal data depending on the nature of our relationship and the purpose of processing.
We process personal data for the purpose of providing products and services, including handling orders and complaints. In this case, we process identification, contact and transaction data such as your name, surname, job title, contact details (e.g. email), information disclosed in correspondence, transaction details (e.g. value of purchased products), and other information necessary to perform the contract. The legal basis is the performance of a contract and our legitimate interest in communication. Data is processed for the duration of the service or access to the product.
We also process personal data for marketing purposes, including organising events, campaigns and sending commercial communications. In this case, we process contact details, professional information and data related to online activity (such as clicks on links or participation in events). The legal basis is our legitimate interest or your consent, where required. Data is processed until consent is withdrawn or an objection is raised.
When you contact us (via email, forms, telephone or social media), we process your contact details and the content of your enquiry. The legal basis is our legitimate interest. Data is processed for the duration of communication or until an objection is raised.
We process personal data to fulfil legal obligations, including accounting and tax duties. This includes identification and financial data such as invoice details or transaction information. The legal basis is a legal obligation, and data is stored for the period required by law, usually up to 5 years.
We also process technical and analytical data (such as IP address, device and browser data, cookie identifiers, and aggregated behavioural data) to improve our products and services. The legal basis is our legitimate interest. Data is processed during the use of services or until an objection is raised or data is anonymised.
Additionally, we may process personal data for the purpose of establishing, exercising or defending legal claims. In such cases, we process identification and contact data as well as information related to the dispute. The legal basis is our legitimate interest, and data is stored until the end of proceedings or the expiry of limitation periods.

3. Source of personal data
We usually obtain personal data directly from you. Providing data is voluntary, but in some cases necessary to provide services.
We collect data when you use our websites or tools, contact us, enter into contracts, participate in events, or take part in surveys or trainings.
We may also receive your data from your employer or business partner if you are designated as a contact person or participant in a project.
In addition, we may receive data from partners, including event organisers and operators of external platforms such as Facebook, Instagram, LinkedIn or Google, which may provide statistical or analytical data.
We may also obtain data from publicly available sources such as business registers, company websites or industry directories.


4. Recipients of personal data
Your personal data may be shared with authorised entities such as public authorities or courts, as well as with trusted partners who support us in providing services. These include IT providers, accounting firms, payment operators, marketing agencies, legal advisers and analytics providers.
As part of social media activities, data may also be processed jointly with platforms such as Meta (Facebook/Instagram) and LinkedIn, in accordance with their respective agreements.
All entities processing data on our behalf act under appropriate agreements ensuring data protection.


5. Transfer of data outside the EEA
Your personal data may be transferred outside the European Economic Area when we use providers operating globally (such as Google, Meta, LinkedIn or Microsoft) or cooperate with partners outside the EEA.
In such cases, we ensure appropriate safeguards, including transfers to countries recognised as providing adequate protection or the use of Standard Contractual Clauses and additional security measures such as encryption.
You may contact us for more information about these safeguards.


6. Profiling
We do not carry out fully automated decision-making that would have legal or similarly significant effects on you.
However, we may perform limited profiling, such as analysing user activity to measure advertising effectiveness and tailor content to user preferences.


7. Your rights
You have the right to control how your personal data is processed.
You may request access to your data, correction of inaccurate data, deletion of data where applicable, restriction of processing, or transfer of your data.
You also have the right to object to processing based on legitimate interest, withdraw consent at any time, and lodge a complaint with a data protection authority.


8. Changes to this Privacy Policy
This Privacy Policy may be updated to reflect changes in legal requirements or our operations.
The current version will always be available on our website.
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